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Invalid hardware configuration file: ‘C:\MTS 793\Controllers\FlexTest GT\ftgt.hwi. Reason: Unexpected text’<’near line 1.

PROBLEM

 

Operator gets the following error window when attempting to open an HWI file (Figure 1):

 

Invalid hardware configuration file: ‘C:\MTS 793\Controllers\FlexTest GT\ftgt.hwi.

Reason: Unexpected text’<’near line 1. 

 

Figure 1 – Error window when opening the HWI Editor or HWI file

 

The follow System load error window will also happen if trying to run System Loader (Figure 2):

 

Invalid hardware configuration file: ‘C:\MTS 793\Controllers\FlexTest GT\ftgt.hwi.

Reason: Unexpected text’<’near line 1.

Please record this error and call your MTS service representative.

 

Figure 2 – System load error window

 

 

ANSWER 

 

This is caused by a file version compatibility problem.  MTS software is backwards compatible but not forward compatible.  If a file was transferred from a computer using a newer version of software, or if an older version was installed on a PC that previously used a newer version, this could happen.

 

The solution is to upgrade the software to a version at least as new as what the files were created on.   If compatible files still exist the operator can use those.  

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